1) Do you deliver Same Day ? What is the Cut-Off Time ?
Yes,we do deliver Same Day.We deliver Same Day to apprx.175 Cities all over India.Please check for your city name in List A of Delivery Locations Page. Same Day delivery orders can be accepted till 4 PM. on the date of delivery.This is a simple proof of our strong Network.
2) Do you deliver on Sundays & Holidays ?
We deliver Gifts 365 days a year.It includes Sunday & other Holidays.However very few items which can only be delivered thru Courier will be delivered only on working days.
3) Will the flowers be couriered ? Can u Guarantee Freshness ?
No, The flowers will not be couriered. They will be hand delivered by our local city florist. So the flowers will be absolutely fresh.
4) What Happens if the delivered flowers / cakes / any perishable item is not fresh ?
If the delivered gift was not fresh at the time of delivery and if the recipient refuses to accept the delivery, in such circumstance we shall re-deliver the gift asap at no extra cost. But in case the recipient accepts any order, we shall not be responsible for any quality related issue lateron.
5) What if some item is not available locally. How will it then be delivered ?
If some item is not available locally then we shall courier the same for delivery within 1-3 days time depending on location and holidays, if any.
6) Can You deliver customized Gift which is not there in the website ?
Yes, we can deliver customized Gifts anywhere in India. Just send us one email & we shall confirm you the same.
7) Do you send any Greeting Card along with the ordered flowers / gifts ?
Yes, we do send a greeting card along with all ordered gifts which carry your message.
8) What if I don't get name of my city/town in your Location list ?
Did you check the Locations Page properly ? We have the biggest Network in India. If we can not deliver, chances are nobody else will. Still if any small town/village name is missing, just call us for help.Chances are we shall go out of way to ensure delivery of your order.
9) What if I want any delivery dot on time ?
We Guarantee delivery of orders on a particular date.However,given traffic & road conditions in India,we do not guarantee any particular time.Having said that,we must tell you, we deliver 95% of all orders on time indicated by our customers.Just mention your time in the Other Instructions Box in Order Form.Here we must tell you that Fresh Baked Cakes are available only after 10.30 am..So please do not insist on Cakes delivery early morning. We do not to deliver earlier days Cake unless insisted by the customer.
10) How do we know if my order has been delivered or not ?
It may not be possible to update the Order delivery status online at all times.We normally update next day morning. For instant update just give us a call, however, be assured , we deliver 99.999% of orders on date.